Privacy Policy

Last updated: 2025-09-04

AppTrack (“we”, “our”, “us”) is a UK-based job application tracking platform. We respect your privacy and are committed to protecting your personal data. This policy explains what information we collect, how we use it, and your rights under UK data protection law (UK GDPR and the Data Protection Act 2018).

1. Who We Are

AppTrack is operated by Charlie Marshall, sole trader, based in Aldershot, Hampshire, UK.

Contact for privacy enquiries:

Email: charlie@charlie-marshall.dev

Address: 221 Weybourne Road, Aldershot, HANTS, GU11 3NE

2. Data Controller & Processors

  • AppTrack is the data controller for your account information (e.g., email address, login details, preferences).
  • We use third-party providers (“processors”) to operate the service securely:
    • LemonSqueezy – subscription billing and payment processing.
    • Hosting providers – to host and operate AppTrack.
    • Email providers – to send service updates and account notifications.

3. Data We Collect

We collect and process the following types of information:

  • Account Information (collected by AppTrack):
    • Email address.
    • Password (securely encrypted).
    • User settings and preferences.
  • Payment Information (collected directly by LemonSqueezy):
    • Name, billing address, card/payment details.
    • Subscription details and renewal dates.
    Note: AppTrack never has access to your full payment details.
  • Automatically Collected Data (via cookies/analytics):
    • IP address, browser type, device information.
    • Usage data (pages visited, features used).

4. How We Use Your Data

We process your personal data for the following purposes:

  • To create and manage your AppTrack account.
  • To provide access to free and premium features.
  • To process payments and manage subscriptions (via LemonSqueezy).
  • To send essential service emails (e.g., password resets, billing updates).
  • To improve our services through analytics and feedback.
  • To meet legal and tax obligations.

5. Legal Basis for Processing

We rely on the following legal grounds under UK GDPR:

  • Contract: To deliver the service you sign up for.
  • Legitimate Interests: To improve our services and prevent fraud.
  • Consent: For optional cookies and marketing communications.
  • Legal Obligation: To comply with accounting and tax rules.

6. Data Sharing

We only share your information with:

  • LemonSqueezy (billing and payments).
  • Hosting and infrastructure providers.
  • Email service providers.
  • Legal/regulatory authorities when required.

We never sell your personal data.

7. International Transfers

Some processors (e.g., LemonSqueezy, hosting, or email providers) may transfer data outside the UK. When this happens, we rely on safeguards such as Standard Contractual Clauses or UK adequacy decisions.

8. Data Retention

  • Account data: retained until you delete your account, then securely removed within 30 days.
  • Billing/payment data: retained by LemonSqueezy according to their policy.
  • Legal/tax records: retained for up to 6 years as required by law.
  • Cookies/analytics: retained according to our [Cookie Policy].

9. Your Rights

You have the right to:

  • Access the data we hold about you.
  • Correct inaccurate information.
  • Request deletion of your data.
  • Restrict or object to processing.
  • Receive your data in a portable format.
  • Withdraw consent (where applicable).
  • Complain to the UK Information Commissioner’s Office (ICO).

To exercise your rights, email: charlie@charlie-marshall.dev

10. Cookies

We use cookies to make AppTrack work and to improve the service. Essential cookies are required for operation. Non-essential cookies (e.g., analytics) require your consent. For details, see our [Cookie Policy].

11. Security

We take appropriate measures to protect your data, including:

  • Encryption in transit (SSL).
  • Secure password storage (hashing).
  • Access controls for staff and processors.
  • Regular monitoring of system security.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

Charlie Marshall

Email: charlie@charlie-marshall.dev

Address: 221 Weybourne Road, Aldershot, HANTS, GU11 3NE