Riverside Group

Riverside (The Riverside Group Ltd)

Riverside is one of the UK’s largest registered providers of social housing and social support services. It operates as a housing association and registered provider of social housing with a national footprint across England and Scotland, delivering affordable and supported homes to people of all ages and circumstances.

About the Organization

The Riverside Group is a not-for-profit social landlord and charitable registered society with a history going back over 90 years. At its core is The Riverside Group Ltd, a charitable housing association registered with the regulator of social housing. It also includes subsidiaries focused on building new homes and managing property services. The organisation has expanded through partnerships (including with One Housing Group) and now manages tens of thousands of homes.

Riverside’s mission is to transform lives and revitalise communities by providing well-maintained, affordable housing and a suite of support services designed to help residents sustain tenancies and improve their quality of life.

Services & Programs

Riverside delivers a broad range of services centred on housing and tenant support:

Affordable Housing

• Social and affordable homes to rent, including houses, flats and bungalows for singles, couples and families.
  
• Shared ownership and other low-cost home ownership options.
  
• New developments and regeneration projects for neighbourhood renewal.
  

Supported Living & Care Services

• Support for older people, people with varying levels of need, and those at risk of homelessness.
  
• Supported housing schemes providing tailored help for people with complex challenges.
  

Tenant Support Programs

• Advice and practical help in areas such as money and benefits advice.
  
• Employment and training support to help customers improve their income and employment prospects.
  
• Assistance with affordable warmth, energy costs, and building life skills.
  
• Ongoing tenancy sustainment support to prevent homelessness and encourage independent living.
  

Community Engagement & Digital Tools

• Local involvement opportunities for tenants to shape services.
  
• Digital account management via the My Riverside platform to report repairs, manage rent and access services online.
  

Who They Support

Riverside supports a wide spectrum of people who need secure, affordable housing or additional help to live independently. This includes:

• Individuals and families struggling to find affordable homes.
  
• Older adults needing retirement or supported living arrangements.
  
• People at risk of homelessness or with complex support needs (including issues like substance misuse or mental health challenges).
  
• Tenants seeking assistance with employment, training, money management, and daily living skills.
  

These services are structured to help residents not just secure a home, but to stay in their homes, improve resilience, and progress toward independence.

Regional Coverage

Riverside operates across England and Scotland, with homes and services in numerous local authority areas. It is one of the largest social housing providers in the UK, with a portfolio of tens of thousands of properties distributed nationally. Its extensive coverage means it engages with diverse communities and local partners to meet housing demand and deliver support where it’s needed.

Role in the Employment Landscape

While Riverside is not a recruitment agency, it does deliver employment-related support as part of its tenant services. These include tailored employment and training assistance, benefit and welfare advice, and programmes aimed at increasing household income. This makes Riverside relevant for job seekers who are already tenants or prospective tenants needing support to enter or progress in the workforce.

In the broader UK housing and social support network, Riverside plays a key role by stabilising people’s living situations - one of the critical prerequisites for effective job searching and employment success.

Summary

Riverside is a major UK housing association focused on affordable housing, supported living and tenant support services. It helps people secure and sustain homes while offering practical services like employment support, money advice and tenancy sustainment that benefit job seekers and households under financial pressure. Riverside’s national reach across England and Scotland and its integrated support programs make it a significant contributor to the UK’s social housing and community support sector.